That's one of the topics that with S/4HANA is actually more than just the core itself. In the end, it comes down to internal business processes. So it's a matter of simplifying and focusing on the outcome rather than how the system is deployed?ĭenecken: Absolutely.
Because if you only have SaaS, there's only one way, and that flexibility helped us a lot. Connecting that with Rise with SAP, we need to analyze where the customer is today, we need to agree with the customer on where they want to go, and then we do it at their pace.
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You can update the core, you can update finance, you can update logistics, you can update manufacturing, and with a whitelisted API, there might be a very specific extension. That's why extensibility with SAP Business Technology Platform is the currency. Does the standardization of S/4HANA Cloud mean that customers can't customize to meet their needs?ĭenecken: Of course we shouldn't punish a customer for because there will be some things they want to tweak. Most SAP systems are customized to varying degrees. Multi-tenant SaaS is the highest degree of standardization. That's why you don't care where it's running - infrastructure as a service should be a commodity - but you do care how much companies are willing to standardize. The issue is the degree of standardization and the willingness of the client to invest in their own IT or consulting resources to configure the solution to a certain degree. Sven Denecken: The deployment model is not the issue.
What should customers consider as they think about deploying S/4HANA Cloud? In this Q&A, Denecken discusses why standardization is critical to a customer's S/4HANA Cloud success and why the cloud offers companies more flexibility to respond to changing business conditions. SAP has faced challenges in moving its large customer base that has remained on legacy on-premises systems to S/4HANA Cloud, but this migration is the best way to take advantage of S/4HANA Cloud's functionality and flexibility, according to Sven Denecken, senior vice president and COO of S/4HANA and head of product success at SAP.
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